This screenshot shows a detailed view of the “Create Issue” step in a Zapier automation workflow that integrates Google Forms with Jira Software Cloud for handling QuickSight reporting requests.

Key Elements:

• Trigger: A new Google Form response initiates the automation.

• Path Routing: The form response is analyzed and routed into different categories (e.g., QuickSight Access, Data Quality, Dashboard Update).

• This Screenshot Focuses on the “Dashboard Update Request” Path:

• It shows how Jira issues are automatically created based on submitted form data.

• The project for the Jira ticket is set to QuickSight Tracking.

• The issue type is set to Story.

• Key fields such as Start Date, Deadline, Email address, QuickSight username, Five9ID, and Issue Description are auto-filled using data pulled from the form response.

This automation minimizes manual effort, ensuring structured and consistent data flows from Google Forms to Jira. It empowers the IT Business Applications team to track, prioritize, and resolve QuickSight-related requests more efficiently.