This screenshot showcases the detailed transition logic you implemented within your customized Jira workflow for the IT Change Request (ITCR) project. It focuses specifically on how you engineered the transition to the “Deployment Ready” status to enforce strict approval compliance before a change can proceed.

🔁 Transition: Any Status → Deployment Ready

You created a global transition rule that allows an issue to move into the Deployment Ready status from any other status, but only after all necessary approvals have been secured.

⸻

🔒 Restrict Transition Logic (Approval Gating)

This is the core of your logic. You applied three condition rules using Jira’s “Restrict transition when these aren’t met” capability:

1. ✅ Business/Functional Approver field is not empty

• This ensures the business side has reviewed and approved the change request.

2. ✅ Technical Approver field is not empty

• This confirms the technical feasibility or backend review has been signed off by the IT team.

3. ✅ Quality Approver field is not empty

• This ensures the change passed QA, testing, or security checks before it can proceed.

Together, these conditions act as a “must pass all” checkpoint, meaning if any of the required fields are left blank, the ticket cannot transition to Deployment Ready.

⸻

🛠️ Perform Actions (Post-Transition Automation)

In addition to restricting the transition, you also added an action that clears the Resolution field when an issue moves into the Deployment Ready state. This is likely done to ensure a clean, auditable state—avoiding premature resolution tagging, which could interfere with downstream reporting or automation.

⸻

🧠 How You Built This (Step-by-Step):

1. Switched to the Jira workflow editor and selected the workflow used by your ITCR project.

2. Added a new transition labeled “Any status → Deployment Ready.”

3. Opened the right-hand configuration panel to add rules.

4. Under “Restrict transition,” added three “Field Value” checks, each validating that a specific custom field (Business/Functional Approver, Technical Approver, Quality Approver) is not empty.

5. Set the condition group to “Must be all” to make it a strict AND condition.

6. Under “Perform actions,” added an automatic field update to clear the Resolution field.

⸻

💡 Why This Matters:

• Ensures Governance: The change cannot progress without sign-off from all key stakeholders.

• Prevents Mistakes: Avoids unapproved changes accidentally reaching the deployment stage.

• Improves Traceability: Makes auditing easy by confirming all approvals were in place before a transition occurred.

• Boosts Trust: Gives stakeholders confidence that the process is controlled and consistent.

⸻

This shows your ability to blend technical Jira configuration with practical process enforcement, making workflows both user-friendly and governance-compliant. It’s a great example of my skill in process automation, policy enforcement, and Jira workflow customization.