This screenshot shows a Zapier automation workflow designed to handle QuickSight-related requests submitted via a Google Form. The workflow begins with a trigger from a new form submission and then uses a “Paths” step to branch into five distinct request types:

1. QuickSight Access Issue

2. Data Quality Check

3. Dashboard Update Request

4. Dashboard Creation Request

5. General Inquiry

Each path evaluates form responses to determine which category the submission falls under. Once sorted, each branch follows the same sequence:

• Gmail (Create Draft): A draft email is generated, likely to notify the relevant stakeholders or confirm submission.

• Formatter by Zapier (Utilities): Data is formatted and cleaned for use in the next step.

• Jira Software Cloud (Create Issue): A Jira issue is automatically created in the appropriate project, with all relevant information from the form.

This automation eliminates manual sorting and ticket creation, enabling faster handling of analytics-related requests and improving operational efficiency within the organization.